How It Works
Please review the information below before submitting your inquiry to ensure a smooth booking process.
Booking with Pretty Pretty Backdrops (PPB) is simple and designed to be smooth and stress-free from start to finish.
Step 1: Submit Your Inquiry
Start by submitting your event details through our inquiry form wizard. It should only take 2-3 minutes. You do not need to have every detail figured out.
Step 2: Receive Your Quote
We'll review your request and send a customized quote based on your event needs, location, and setup requirements.
Step 3: Secure Your Date
To reserve your event date, we require a 50% non-refundable booking fee and a signed Agreement of Services. We don't hold dates without both being completed.
Step 4: Design and Planning
Once your booking is secured, we'll finalize your backdrop details, including colors, layout, and any custom text or branding elements.
Step 5: Event Day Setup
Our team arrives within your venue's access window to complete setup. We ensure everything is properly installed and photo-ready before your event begins.
Step 6: Pickup and Breakdown
After your event, we return at the scheduled time to remove all rental items. Please ensure items are accessible at pickup to avoid additional fees.
What to Expect
We want your experience with Pretty Pretty Backdrops to be seamless, professional, and stress-free. Here's what you can expect when working with us.
Professional Setup
The PPB team handles setup with care and attention to detail. We schedule setup times based on your venue's access window and event start time. A minimum of two hours is typically required for styled installations.
Clear Communication
Your quote and agreement include all important details, including pricing, delivery timing, and rental terms. We confirm final details before your event.
Minimum Order Requirements
Pretty Pretty Backdrops is a full-service event backdrop and decor company. Full-service bookings require a $750 minimum in qualifying rentals and decor. Delivery, professional installation, breakdown/pickup, after-hours service, taxes, and other applicable fees are additional and do not count toward the booking minimum.
Rental Timing
Rental periods are based on your event needs. Same-day rentals include pickup after events for up to 5 hours. Overnight and multi-day rentals are available for an additional charge.
Venue Readiness
Your setup area should be clean, cleared, and accessible at the scheduled setup time. Delays caused by venue restrictions may result in additional fees.
Outdoor Events and Weather
For outdoor setups, clients are responsible for monitoring weather conditions. If conditions are unsafe, we may adjust or decline installation to protect equipment. We book outdoor events on a case-by-case basis.
Responsibility for Rental Items
You are responsible for all rental items from delivery until pickup. Protect items from damage, weather exposure, and misuse.
Custom and Branded Items
Custom backdrops and personalized items require full payment and are non-refundable once production begins.
Photo and Social Media Use
We photograph event setups for promotional use. When sharing photos, we appreciate it when clients credit Pretty Pretty Backdrops.
GENERAL FAQ
Luxury Backdrop and Event Decor Rentals in Prince George's County, Maryland and the DMV
Pretty Pretty Backdrops provides high-quality pipe and drape, custom backdrops, and photo moment rentals for private events throughout Prince George's County, Bowie, Upper Marlboro, Maryland, Washington, DC, and Northern Virginia.
Booking and Availability
How far in advance should I book? We recommend booking 4–6 weeks in advance. For custom backdrops or larger setups, we strongly encourage booking earlier.
How do I secure my event date? To secure your date, we require a 50% non-refundable booking fee and a signed Agreement of Services. Your event is not confirmed until you complete both.
When is the remaining balance due? The remaining balance is due 10 calendar days before your event date.
Do you accept last-minute bookings? Yes, based on availability. Events booked within 10 days of the event date will incur a 25% rush booking fee.
Payment Methods
What forms of payment do you accept? We accept major credit and debit cards as well as Zelle for all bookings. We process payments securely through your invoice or checkout link.
A 50% non-refundable booking fee is required to secure your date, with the remaining balance due 10 calendar days before your event.
Full payment is required at the time of booking for all custom items.
Please note that we do not accept checks.
Minimum Order Requirement
Pretty Pretty Backdrops is a full-service event backdrop and decor company. Full-service bookings require a $750 minimum in qualifying rentals and decor. Delivery, professional installation, breakdown/pickup, after-hours service, taxes, and other applicable fees are additional and do not count toward the booking minimum. Customer pickup and DIY installation are not available.
Rental Period Options
How long is the rental period? We offer flexible rental options based on your event needs:
Same Day Rental – Includes delivery, setup (if applicable), and pickup for events lasting up to 5 hours.
Next Day Rental – Items remain overnight and are picked up the following day, and an additional pickup fee applies.
Multi-Day Rental – Items are kept for multiple days, and additional charges apply. Events exceeding 5 hours may require extended rental or overnight pickup fees.
Services and Offerings
What do you specialize in? We specialize in luxury backdrop rentals and event photo moments, including pipe and drape backdrops, custom-printed backdrops such as step-and-repeat banners, tension fabric backdrops, stage panels, custom event signage, welcome displays and foam board backdrops, balloon columns and accent installations, and stanchions, ropes, and carpet entrances.
What types of events do you service? We serve both private celebrations and corporate and organizational events.
Can I customize my backdrop? Yes. Customization options include names and event titles, color themes, and layout styling. Customization begins after booking is secured.
Backdrop Options
What backdrop sizes do you offer? Our most requested sizes include 8 ft x 8 ft and 10 ft x 8 ft. Pipe and drape backdrops can be adjusted up to 12 ft high depending on your venue.
What is the difference between your backdrop styles?
Pipe and drape backdrops provide soft, elegant fabric styling. Step-and-repeat banners are ideal for logos and photo moments.
Tension fabric backdrops offer a sleek and wrinkle-free finish.
Foam board backdrops provide a structured and modern look.
Hybrid backdrops combine draping and printed elements for a layered design.
Delivery and Setup
Do you offer delivery and setup? Yes. We provide delivery, setup, and breakdown throughout Prince George's County, Maryland, Washington, DC, and Northern Virginia.
Do you offer local pickup? No. Pretty Pretty Backdrops is a full-service event backdrop and decor company. We don't offer customer pickup or DIY installation.
How is delivery pricing determined? Delivery is based on distance, setup complexity, and venue access. We provide final pricing in your quote.
What happens if items are not accessible at pickup time? All items must be accessible at the scheduled pickup time. If we can't retrieve items, a return trip fee equal to the original delivery fee may apply.
Can additional fees be added after booking? Yes. Additional charges may apply for stairs or difficult access, tight setup or pickup windows, late-night pickups, parking, tolls or permits, and complex installations.
Policies
What is your cancellation policy? All booking fees are non-refundable. Date changes are subject to availability.
Are custom items refundable? No. Custom items require full payment and are non-refundable once production begins.
Am I responsible for rental items? Yes. You are responsible for all rental items from delivery until pickup. You must protect items from damage, weather exposure, theft, and misuse. Additional charges will apply for damaged, missing, or excessively dirty items.
What is your weather policy? For outdoor events, the client is responsible for monitoring weather conditions. If conditions such as rain, wind, or extreme heat pose a risk, we may decline installation, remove installed items, or refuse outdoor placement. We make these decisions to protect equipment and ensure safety. We do not issue refunds for weather-related adjustments.
Do I need to credit Pretty Pretty Backdrops when posting photos? Yes. When sharing photos or videos of our setups on social media, clients should tag or credit Pretty Pretty Backdrops.
Will you take photos of my event setup? We photograph event setups for promotional purposes. If you prefer not to have your event photographed, you must request this in writing before your event.
Balloon Decor and Care
How long do balloon decorations last? Indoor balloons typically last 3 days to 2 weeks or more, depending on conditions. Outdoor balloons may last only a few hours due to environmental exposure.
Can balloons pop or deflate? Yes. Balloons are fragile and can pop, deflate, or oxidize and develop a cloudy finish. This is normal and not considered a defect.
Are you responsible for balloons after setup? No. Once setup is complete and approved, all balloon decor becomes the client's responsibility. We do not offer refunds or replacements for balloons after setup.
Can balloons be used outdoors? Yes, but outdoor setups are subject to heat, wind, rain, and sun exposure. We are not responsible for damage caused by weather or environmental conditions. We charge an additional surcharge for outdoor events.
Are balloons safe for children? Balloons can pose a choking hazard. Supervise children at all times. Do not allow children to pull, pop, chew, or play with balloons. Keep broken balloons away from children and pets.
Can balloon decor be moved after setup? No. Balloon installations are for display only and should not be moved, pulled, or handled after setup.
Ready To Book Your Event?
Click Request a Quote to get started.